Privacy Policy

Borderland Civil Process Co. ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use and protect information when you visit processserverelpaso.com (the "Site") or engage our process serving and legal support services.

1. Information We Collect

We collect information that you voluntarily provide and certain technical data automatically:

• Contact information: name, email address, phone number, firm or company.
• Assignment information: documents and recipient details you submit for service.
• Communications: messages you send via our forms, email or phone.
• Technical data: IP address, browser type, device, pages viewed, referring URL.

2. How We Use Your Information

• To respond to inquiries and quote requests.
• To perform contracted process serving and related legal support services.
• To prepare affidavits and provide service status updates.
• To improve our website, services and customer experience.
• To comply with legal, regulatory and tax obligations.

3. Cookies and Analytics

We use essential cookies required for the Site to function. With your consent, we may use first-party analytics cookies to understand aggregated usage patterns. You can manage your preferences through our cookie banner or your browser settings. See our Cookie Policy.

4. Sharing of Information

We do not sell your personal information. We share information only as required to deliver our services:

• With our process servers and partner serving agencies for assignment fulfillment.
• With courts, government agencies and recipients as required by service of process.
• With trusted vendors (hosting, email, payment processing) under confidentiality obligations.
• When required by law, court order or to protect legal rights.

5. Data Retention

We retain assignment records for at least two years to comply with judicial and regulatory requirements. Contact form submissions are kept for up to 24 months unless you request earlier deletion.

6. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal information. To exercise these rights, contact us at the address below.

8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated date will be posted at the top of this page.

10. Contact

Borderland Civil Process Co.
54285 Lucky Rd, Myrtle Point, OR 97458, USA
Email: contact@processserverelpaso.com
Phone: +1 (724) 417-6269